Policies

Shipping & Customs Information


Shipping Time

All items are shipped from China.

Processing time is up to 14 business days, allowing for final inspection, preparation, and careful packaging.
Once shipped, delivery typically takes 7–15 business days, depending on destination and local carriers.

Tracking information will be provided after shipment.


Customs & Import Taxes

International shipments may be subject to import duties, taxes, or customs fees depending on your country’s regulations.

These charges are not included in the item price or shipping cost and are the responsibility of the buyer.

Customs policies vary widely by country. Please check with your local customs office if you need more information.


Why Does Shipping Take Time?

Each piece is made or carefully prepared by hand using traditional woodworking methods.
Even in-stock items undergo final inspection and adjustment after purchase to ensure quality.

This is not mass-produced furniture.
Thank you for supporting handmade work.


Delays & Responsibility

Delivery times are estimates and may be affected by customs clearance or local carrier delays beyond our control.

We will always provide tracking information and assist if any issues arise.